LTCCC’s Executive Director Richard Mollot on the difference between practical vs. practicable well-being, ombudsmen vs. surveyors, the letters (A through L) in the nursing home scope and surveyor grid, and harm vs. no-harm.
Interview recorded February 10, 2023 and edited for clarity.
Background reading and references:
When families and friends of nursing home residents join together, they can be a powerful force for improving care and ensuring dignity. That’s why we at LTCCC have launched a Family Empowerment program dedicated to empowering families and building family councils.
In our monthly Family Empower Half Hour, we cover essential topics to help family members […]
The following is a recording from LTCCC’s February 21, 2023 webinar, “NY Attorney General Enforcement Actions.” In the program, Amy Held (Director of NYS AG’s MFCU) & Thom O’Hanlon (Chief of Criminal Investigations in NYS AG’s MFCU) discuss the recent groundbreaking lawsuits filed by NYS Attorney General James alleging widespread neglect and abuse and significant […]
Lindsay Heckler (Center for Elder Law & Justice) on all things transfer and discharge: when they’re legal, when they’re illegal, and how to promote safe outcomes for residents. We also get into the role of ombudsmen, payment discrimination, personal needs allowance (it’s only $50 per month in NY!), hockey, and more.
Interview recorded October 13, 2022 […]
Technology resources like Zoom, FaceTime, Alexa, even TikTok, can open a world of possibilities and help us stay connected. Unfortunately, for many seniors and nursing home residents, these resources can be challenging and overwhelming. But it doesn’t have to be that way. Stefano Selorio is a 23-year-old Founder & CEO of Carevocacy, a company that […]
U.S. health care is plagued by racism, and nowhere is that more evident than in the nation’s 15,000 nursing homes. Whether it’s COVID, care quality, or inappropriate drugging, research consistently shows significant disparities that impact Black nursing home residents.
On this episode, Dr. Shekinah Fashaw-Walters – Assistant Professor at the University of Minnesota and Fesler-Lampert Chair […]
Many nursing home owners claim that they are operating on razor-thin margins or even in the red. But the reality of nursing home finances is a lot more complicated – perhaps, intentionally. On this episode, Bill Hammond from the Empire Center for Public Policy talks about a new report, “Following the Money,” examining the rise […]
On this episode, we go behind the scenes of a must-watch VICE News documentary, “How Nursing Homes Hide Profits While Residents Suffer.” In the interview, Tomas Navia (producer) and Joshua Hersh (correspondent) talk about how the documentary came together, what it was like investigating a nursing home chain that doesn’t want to be […]
Last month the White House made a major announcement about nursing home reforms, perhaps the biggest news for nursing homes in 35 years. In Part 2 of this two-part episode, Lori Smetanka and Sam Brooks from the National Consumer Voice for Quality Long-Term Care chat about their latest campaign supporting the White House reforms […]
Last month the White house made a major announcement about nursing home reforms, perhaps the biggest news for nursing home residents in 35 years. In Part 1 of this two-part episode, Toby Edelman (Senior Policy Attorney, Center for Medicare Advocacy) and Richard Mollot (Executive Director, LTCCC) join the NursingHome411 Podcast to talk about the timeline […]
On this episode, advocate and family member Mary Nichols discusses the making of “Protecting Them to Death: The Impact of Isolation in Long-Term Care” and how powerful stories can persuade policymakers and ultimately make a difference for residents.
Interview recorded February 4, 2022 and edited for clarity.
On this episode, advocate Cathy Unsino (LCSW) discusses the importance of providing person-centered care and shares experiences from her own work in nursing homes that show what’s possible when we believe in the individual’s capacity to grow.
Interview recorded November 2021 and edited for clarity.
Eric Goldwein and Hayley Cronquist discuss LTCCC’s oral history of the COVID-19 pandemic in nursing homes. For more interviews, visit http://nursinghome411.org/oral-history.
This is the work of the LTCCC. It does not necessarily reflect the views of the Department of Health, nor has the Department verified the accuracy of its content.
LTCCC’s Richard Mollot, Hayley Cronquist, and Eric Goldwein discuss the expectation and reality of nursing home oversight and how lax enforcement exposes residents to substandard care and neglect.
Interview recorded November 12, 2021 and edited for clarity.
Dr. Phyllis Mindell on finding the right words to communicate with nursing home staff and advocate for resident rights. Also: what it's like going in and out of hospice, misconceptions about elderly and infirm, and the art of dying well.
What is nursing home staff turnover and why does it matter for residents? On this episode, health economist Ashvin Gandhi (assistant professor at the UCLA Anderson School of Management) discusses new research on nursing home staff turnover and its impact on resident care.
Interview recorded September 9, 2021 and edited for clarity.
On this episode, research scientist and vaccine guru, Beth Nivin, MPH, chats about her experiences speaking with nursing home staff about COVID-19 vaccines as a consultant for the New York City Department of Health and Mental Hygiene. Beth also provides an update on the latest research and data on vaccine efficacy and the Delta variant.
Interview […]
Resident-to-resident incidents can have devastating consequences for the residents involved as well as their families. But why do these incidents happen? Gerontologist Eilon Caspi, PhD (author of Understanding and Preventing Harmful Interactions Between Residents with Dementia) joins the NursingHome411 Podcast to discuss the causes of resident-to-resident incidents, how these incidents relate to neglect, risk-mitigation […]
Fire Through Dry Grass is a documentary that offers a rare look inside a New York City nursing home during the COVID-19 pandemic. This episode of the Nursing Home 411 Podcast features the film’s co-directors, Andres “Jay” Molina (a resident at Coler Rehabilitation & Nursing Care Center) and Alexis Neophytides, who chat about life […]
The Kaiser Family Foundation (KFF) is a tremendous resource for tracking long-term care data and policy, COVID-related and beyond. On this episode, KFF senior policy analyst Priya Chidambaram chats about the latest nursing home data on vaccines and COVID, the limitations of state comparisons, and the process of collecting LTC data.
Interview recorded May 3, 2021 […]
Direct care workers are a critical yet undervalued part of the long-term care system. On this episode, Desma Reaves, a certified nursing assistant and delegate for the healthcare workers union 1199SEIU upstate New York, chats about her experiences as a certified nursing assistant (CNA) in COVID-ravaged nursing home, the difficult tradeoffs faced by nursing home […]
Geriatrician and researcher Dr. Nathan Stall has been on the front line serving Ontario’s long-term care residents both as a physician and a researcher, advocating for more humane COVID visitation policies and other critical resident rights. In the interview we discuss the collateral COVID damage for nursing home residents, Canada vs. U.S. LTC COVID outcomes, […]
Research scientist Beth Nivin on the science, history, and risks/benefits of the COVID-19 vaccines.
This two-part episode examines the evolving role of long term care ombudsmen during the COVID-19 pandemic. In part one, Pamela Mickens, Staff Long-Term Care Ombudsman with the Senior Source in Texas, discusses how ombudsmen serve as a conduit for residents and families. In part two (22:00), Texas State Long-Term Care Ombudsman Patty Ducayet chats about […]
LTCCC executive director Richard Mollot takes us back to the basics and explains the difference between:
Note: Episode recorded July 2020
Background reading and references:
Journalist Katie Engelhart joins the Nursing Home 411 Podcast to discuss her investigative report on the COVID outbreak at Life Care Center in Kirkland, the experiences of the residents at the facility, and what the outbreak revealed about the systemic problems in U.S. nursing homes. Katie also chats about her new book, “The […]
Texas-based attorney Ernie Tosh joins the show to discuss the relationship between nursing home finances, staffing, and resident care. Tosh also shared tips on using public nursing home data and chatted about his career path to becoming a data-driven attorney advocating for nursing home residents.
Note: Interview recorded April 22, 2020.
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The 2020 U.S. presidential election is fast approaching, but many long-term care residents, cut off from the outside world, may not get a vote. Professor Nina Kohn joins the show to discuss voting barriers in long-term care settings and explain why it’s imperative that residents’ voting rights are protected in this election. Kohn — a […]
The Maryland Baptist Aged Home, a small black-owned West Baltimore nursing home, is beating the odds during the pandemic and has kept its COVID-19 case count at zero. Johana Walburn, the nursing home’s administrator, joins the show to talk about the infection control practices and socially distanced activities that have helped keep Maryland Baptist’s residents […]
Many long term care residents have gone more than 100 days without seeing their families because of COVID-19 visitation restrictions. On this episode of the Nursing Home 411 Podcast, we hear from families about their challenges connecting with loved ones during the pandemic and how visitation restrictions have prevented them from providing essential services. Next […]
Dr. Charlene Harrington, a renowned researcher of long-term care, talks about the perils of nursing home privatization and how the privatized system has shaped the COVID-19 response in the United States. Dr. Harrington also discusses the similarities between the long-term care systems in the U.S. and United Kingdom, and how they both differ from Norway’s […]
Richard Mollot, LTCCC’s executive director, joins the show to talk about the hidden costs of COVID-19 and why resident abuse and neglect have been going unchecked. Mollot also discusses new federal requirements for facilities to report COVID-19 cases, fatalities, and other critical information.
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Gloria Murray, ombudsman program director with LTCCC, talks about the role of ombudsmen as mediators and advocates for long term care residents. Murray also discusses the challenges facing ombudsman programs and chats about her career journey from nursing, to sales, to her current position as Hudson Valley’s ombudsman program director.
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Journalist Marjie Lundstrom joins the show to chat about her FairWarning investigation on rampant food safety violations in nursing homes, and how this troubling trend ties into COVID-19. We also discuss what it’s like reporting on the nursing homes as a journalist, and Marjie offers a few tips for those writing about the industry.
Background reading […]
Jeanette Sandor, RN and legal nurse consultant, joins the Nursing Home 411 podcast to talk about nursing home negligence cases, the 1987 Nursing Home Reform Law, defensive documentation, and why families of residents should keep a journal.
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Deborah Truhowsky, an attorney and leading advocate for nursing home residents, joins the Nursing Home 411 podcast to discuss misconceptions about nursing home resident rights and warning signs of abuse and neglect.
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LTCCC’s Executive Director Richard Mollot and Policy Attorney Dara Valanejad join the show to discuss COVID-19 and how infection control issues have plagued nursing home facilities long before the current pandemic. We also chat about the problems posed by newly implemented visitation restrictions aimed at stopping the spread of the coronavirus.
Background reading and references:
