Gloria Murray, ombudsman program director with LTCCC, talks about the role of ombudsmen as mediators and advocates for long term care residents. Murray also discusses the challenges facing ombudsman programs and chats about her career journey from nursing, to sales, to her current position as Hudson Valley’s ombudsman program director.

Background reading and references:

Host: Eric Goldwein
Music: Liturgy of the Street by Shane Ivers – https://www.silvermansound.com

Note: Hudson Valley’s ombudsman program is hosted by LTCCC.

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