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Resources for Surveyors

2023-09-25T17:28:21-04:00Enforcement, Learning Center, Nursing Home Information|

In June 2022, the Centers for Medicare & Medicaid Services (CMS) published revised guidance for nursing home surveyors available in the links below. Appendix PP provides interpretive guidelines for long-term care facilities. Critical Element Pathways* are used for investigating potential care areas of concern. Surveyors will begin using this guidance to identify noncompliance on [...]

LTCCC Alert: New Federal Guidance to Strengthen Nursing Home Safety, Quality, and Accountability

2023-08-01T13:08:31-04:00Media Alerts, News & Reports|

June 30, 2022 – Surveys (inspections) are the principal mechanism by which the government assesses nursing home quality and determines compliance with standards of care. Unfortunately, as previous LTCCC studies have shown, State Survey Agencies (SAs) – which are charged with monitoring care, responding to complaints, and ensuring compliance with minimum standards – too [...]

Let’s Win: Support LTCCC’s Mission to Advocate for Nursing Home Residents

2023-08-01T13:06:59-04:00About LTCCC, Coronavirus|

Let's win! Support LTCCC's mission to advocate for nursing home residents. Dear Advocate, Nursing home residents and their families have suffered immeasurable loss in the past two years. Loss of dignity. Loss of autonomy. Loss of time. And loss of lives – approximately 200,000 COVID-related deaths, according to estimates, and countless more dying [...]

Summer 2021 LTC Journal

2023-08-01T13:05:50-04:00Connecticut, Indiana, LTC Journal, New York, News & Reports|

The Summer LTC Journal is here! The LTC Journal covers important long-term care issues by highlighting policy updates, news reports, and academic research. Topics in this edition include: LTCCC's recommendations for addressing longstanding gaps in nursing home accountability. How CMS can improve staffing data accuracy. Why involuntary discharges are a fast track to homeless [...]

Assisted Living Fact Sheets

2023-08-01T12:56:04-04:00Assisted Living|

This series of assisted living fact sheets focuses on a variety of issues relevant to resident care, quality of life, and/or safety. The fact sheets are tailored to be useful to a range of stakeholders, from residents and families to facility operators to policymakers. Each fact sheet includes a brief background on the topic, [...]

Resident Rights Handouts

2023-09-27T16:06:38-04:00Family & Ombudsman Resource Center, Learning Center|

LTCCC's handouts provide basic, easy-to-understand information on issues that are important to residents and families. They are free to print and use by resident and family councils, LTC ombudsmen, and anyone else interested in improving understanding of basic standards. For more in-depth information on these issues, please check out our fact sheets and the other [...]

Volunteer with LTCCC’s Ombudsman Programs

2022-05-31T12:41:59-04:00

Apply online to volunteer for the Hudson Valley LTC Ombudsman Program (Dutchess, Sullivan, Orange, Greene, Columbia, and Ulster counties) or for the Tri-County Ombudsman Program (Westchester, Rockland, and Putnam counties). Applicants can also mail applications to the Hudson Valley or Tri-County office (contact info below). Volunteers needed! Application PDF (Apply by [...]

Ombudsman Programs

2020-11-18T09:06:57-05:00

Find an Ombudsman in New York Find an Ombudsman in New Jersey Find an Ombudsman in Another State The LTC Ombudsman Program (LTCOP) is an advocate and resource for individuals who reside in long-term care facilities such as nursing homes, assisted living, adult care facilities, and family type homes. They [...]

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