Welcome to our dedicated Family & LTC Ombudsman page. We will be updating it frequently with resources and tools that you can use to support your resident-centered advocacy.
You can sign up for updates by emailing firstname.lastname@example.org or calling 212-385-0355.
You may also use LTCCC’s Zoom video conference room to host family councils or family members […]
Sufficient staffing is one of the most important indicators of a nursing home’s quality and safety. Unfortunately, inadequate nursing home staffing is a widespread and persistent problem. Some nursing homes provide good care, ensuring that their facilities have enough qualified staff. However, in the absence of limits on profits or administrative expenses, too many nursing […]
This file includes, for every nursing home in compliance with federal reporting requirements, the average hours of RN, LPN, and CNA staff time per day for staff that are assigned to provide care (i.e., non-administrative). For each of these categories, the file provides the average total daily hours for the category as […]
This file contains information on nursing care staff for every licensed nursing home in the United States (that is in compliance with federal staff reporting requirements). It includes average hours per day for RNs, LPNs, and CNAs who the nursing home has designated as providing resident care (i.e., RNs and LPNs who […]
This file contains select non-nursing staff for every licensed nursing home in the United States (that is in compliance with federal staff reporting requirements). It includes average hours per day for administrators, medical directors, pharmacists, dieticians, activities staff, and social work staff for the quarter. In addition, we have calculated the amount […]