State survey agencies (usually the state department of health) have primary responsibility to ensure the safety and dignity of nursing home residents 24 hours a day, every day of the year. However, too often, the state agencies fail to effectively monitor facilities or respond to complaints about care. If your state is not sufficiently responsive […]
Learn more about ombudsman volunteering opportunities! Feature Speakers
Judy Farrell, Tri County LTCOP Director
Gloria Murray, Hudson Valley LTCOP Director
Richard Mollot, LTCCC Executive Director
Barbara Stuck, Ombudsman Volunteer
Jenine Ferrari, Resident Advocate PowerPoint Slides (PDF)
LTCCC’s handouts provide basic, easy-to-understand information on issues that are important to residents and families. They are free to print and use by resident and family councils, LTC ombudsmen, and anyone else interested in improving understanding of basic standards. For more in-depth information on these issues, please check out our fact sheets and the […]
The following forms and tools are free to use and share. They are available in both Word and PDF formats. Please choose the format which works best for you.
Resident Concern Record Keeping Form Resident Assessment Worksheet Resident Preferences Form Family Council Meeting Notice […]
Thank you for taking the time to tell your story! You can fill out the form below, or download a copy of the Tell Your Story form by clicking on the button to the right. Please share this with others in your home and community by sharing the link to this page or copies of […]
Welcome to our dedicated Family & LTC Ombudsman page. We will be updating it frequently with resources and tools that you can use to support your resident-centered advocacy.
You can sign up for updates by emailing email@example.com or calling 212-385-0355.
You may also use LTCCC’s Zoom video conference room to host family councils or family members […]