Family & Ombudsman Resource Center

LTCCC Alert: New Multilingual Family Council Resources Available at NursingHome411

When families and friends of nursing home residents join together, they can be a powerful force for improving care and ensuring dignity.

Today, LTCCC is releasing family council resources in English, Spanish, Haitian Creole, Korean, and Simplified Chinese to better serve diverse communities.

About the Resources

Family councils play a crucial role in ensuring quality care […]

Federal Contacts for Nursing Home Complaints

State survey agencies (usually the state department of health) have primary responsibility to ensure the safety and dignity of nursing home residents 24 hours a day, every day of the year. However, too often, the state agencies fail to effectively monitor facilities or respond to complaints about care. If your state is not sufficiently responsive […]

Ombudsman Town Hall: The Best (om)Buds of Hudson Valley & Tri County

Learn more about ombudsman volunteering opportunities! Feature Speakers

Judy Farrell, Tri County LTCOP Director
Gloria Murray, Hudson Valley LTCOP Director
Richard Mollot, LTCCC Executive Director
Barbara Stuck, Ombudsman Volunteer
Jenine Ferrari, Resident Advocate PowerPoint Slides (PDF)

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