Give Nursing Home Residents the Basics They Deserve—Raise the PNA
March 8, 2025 – The Personal Needs Allowance (PNA) in New York has been stuck at $50 per month for over three decades. The dignity of our elders and individuals with disabilities should never be compromised by financial hardship, yet for too […]
When families and friends of nursing home residents join together, they can be a powerful force for improving care and ensuring dignity.
Today, LTCCC is releasing family council resources in English, Spanish, Haitian Creole, Korean, and Simplified Chinese to better serve diverse communities.
About the Resources
Family councils play a crucial role in ensuring quality care […]
Take Action and Contact Your Legislators
February 15, 2024 – The New York State legislature has introduced a bill, sponsored by Senate Disabilities Committee chair John Mannion, to increase the amount of money New York nursing home residents can keep of their income to use for personal items. The Personal Needs Allowance (PNA) in […]
President Biden has promised to reform nursing homes by setting a national minimum staffing standard. Though nursing homes have been required to have “sufficient staff” to meet each resident’s needs, this is the first time that a president has proposed setting a numerical standard for the minimum number of nurses and aides that a facility […]
State survey agencies (usually the state department of health) have primary responsibility to ensure the safety and dignity of nursing home residents 24 hours a day, every day of the year. However, too often, the state agencies fail to effectively monitor facilities or respond to complaints about care. If your state is not sufficiently responsive […]
Learn more about ombudsman volunteering opportunities! Feature Speakers
Judy Farrell, Tri County LTCOP Director
Gloria Murray, Hudson Valley LTCOP Director
Richard Mollot, LTCCC Executive Director
Barbara Stuck, Ombudsman Volunteer
Jenine Ferrari, Resident Advocate PowerPoint Slides (PDF)
Following is a draft of the comments that LTCCC and the Center for Medicare Advocacy will be submitting in response to the Trump Administration’s proposal to reduce federal standards for nursing homes. We are providing this draft to the public in advance of submission so that others may review before the submission deadline (September 16, […]
LTCCC’s handouts provide basic, easy-to-understand information on issues that are important to residents and families. They are free to print and use by resident and family councils, LTC ombudsmen, and anyone else interested in improving understanding of basic standards. For more in-depth information on these issues, please check out our fact sheets and the […]
The following forms and tools are free to use and share. They are available in both Word and PDF formats. Please choose the format which works best for you.
Word files:
Resident Concern Record Keeping Form Resident Assessment Worksheet Resident Preferences Form Family Council Meeting Notice […]
Thank you for taking the time to tell your story! You can fill out the form below, or download a copy of the Tell Your Story form by clicking on the button to the right. Please share this with others in your home and community by sharing the link to this page or copies of […]
Welcome to our dedicated Family & LTC Ombudsman page. We will be updating it frequently with resources and tools that you can use to support your resident-centered advocacy.
You can sign up for updates by emailing info@ltccc.org or calling 212-385-0355.
You may also use LTCCC’s Zoom video conference room to host family councils or family members […]
Download Sample Letter SEND A MESSAGE TO YOUR ELECTED OFFICIALS
Medicaid: A Lifeline for Middle Class Families
Many people are not aware that Medicaid provides vital support for millions of Americans every day and is an important program for middle class families across the U.S. While potential repeal of the Affordable Care Act (ACA) has taken center stage, it is critical to be aware of the […]
