Federal Contacts for Nursing Home Complaints
State survey agencies (usually the state department of health) have primary responsibility to ensure the safety and dignity of nursing home residents 24 hours a day, every day of the year. However, too often, the state agencies fail to effectively monitor facilities or respond to complaints about care. If your state is not sufficiently responsive […]
Ombudsman Town Hall: The Best (om)Buds of Hudson Valley & Tri County
Learn more about ombudsman volunteering opportunities! Feature Speakers
Judy Farrell, Tri County LTCOP Director
Gloria Murray, Hudson Valley LTCOP Director
Richard Mollot, LTCCC Executive Director
Barbara Stuck, Ombudsman Volunteer
Jenine Ferrari, Resident Advocate PowerPoint Slides (PDF)
Joint Comments on Proposed Revision of Federal Nursing Home Requirements
Following is a draft of the comments that LTCCC and the Center for Medicare Advocacy will be submitting in response to the Trump Administration’s proposal to reduce federal standards for nursing homes. We are providing this draft to the public in advance of submission so that others may review before the submission deadline (September 16, […]
Resident Rights Handouts
LTCCC’s handouts provide basic, easy-to-understand information on issues that are important to residents and families. They are free to print and use by resident and family councils, LTC ombudsmen, and anyone else interested in improving understanding of basic standards. For more in-depth information on these issues, please check out our fact sheets and the […]
Forms & Tools For Resident-Centered Advocacy
The following forms and tools are free to use and share. They are available in both Word and PDF formats. Please choose the format which works best for you.
Word files:
Resident Concern Record Keeping Form Resident Assessment Worksheet Resident Preferences Form Family Council Meeting Notice […]
Tell Your Story About Nursing Home or Assisted Living Care
Thank you for taking the time to tell your story! You can fill out the form below, or download a copy of the Tell Your Story form by clicking on the button to the right. Please share this with others in your home and community by sharing the link to this page or copies of […]
Family & Ombudsman Resource Center
Welcome to our dedicated Family & LTC Ombudsman page. We will be updating it frequently with resources and tools that you can use to support your resident-centered advocacy.
You can sign up for updates by emailing info@ltccc.org or calling 212-385-0355.
You may also use LTCCC’s Zoom video conference room to host family councils or family members […]
Take a Moment to Acknowledge World Elder Abuse Awareness Day
Download Sample Letter SEND A MESSAGE TO YOUR ELECTED OFFICIALS
Medicaid: A Lifeline for Middle Class Families
Medicaid: A Lifeline for Middle Class Families
Many people are not aware that Medicaid provides vital support for millions of Americans every day and is an important program for middle class families across the U.S. While potential repeal of the Affordable Care Act (ACA) has taken center stage, it is critical to be aware of the […]