New York’s Single Point of Entry for Long Term Care: A First Year Assessment of Consumer Experience With Recommendations for the Future
This reports examines first year experience with NY Connects, NY State’s single point of entry for long term care, and provides recommendations to ensure that NY Connects truly serves New York’s diverse consumer population as it is further implemented. The report includes a state-wide survey of New Yorkers’ knowledge of, and experience with, the system.
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