What’s the Difference Between Practical and Practicable Well-Being?

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LTCCC’s Executive Director Richard Mollot on the difference between practical vs. practicable well-being, ombudsmen vs. surveyors, the letters (A through L) in the nursing home scope and surveyor grid, and harm vs. no-harm.

Interview recorded February 10, 2023 and edited for clarity.

Background reading and references:


Family Empower Half Hour: Working with Ombudsmen to Advocate for Residents

When families and friends of nursing home residents join together, they can be a powerful force for improving care and ensuring dignity. That’s why we at LTCCC have launched a Family Empowerment program dedicated to empowering families and building family councils.

In our monthly Family Empower Half Hour, we cover essential topics to help family members […]

NursingHome411 Podcast
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Family Empower Half Hour: Working with Ombudsmen to Advocate for Residents

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Watch testimonies from […]

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Learn more about ombudsman volunteering opportunities! Feature Speakers

Judy Farrell, Tri County LTCOP Director
Gloria Murray, Hudson Valley LTCOP Director
Richard Mollot, LTCCC Executive Director
Barbara Stuck, Ombudsman Volunteer
Jenine Ferrari, Resident Advocate PowerPoint Slides (PDF)

The Best (om)Buds of Hudson Valley & Tri County: 60 Minutes with your Local Ombudsmen

The Hudson Valley and Tri County ombudsman programs are the best kept secrets in New York state long-term care. In this program, Hudson Valley LTCOP director Gloria Murray and Tri County LTCOP director Judy Farrell discuss how to use the key (and free!) ombudsman resources to ensure that your loved ones are getting the care […]

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This two-part episode examines the evolving role of long term care ombudsmen during the COVID-19 pandemic. In part one, Pamela Mickens, Staff Long-Term Care Ombudsman with the Senior Source in Texas, discusses how ombudsmen serve as a conduit for residents and families. In part two (22:00), Texas State Long-Term Care Ombudsman Patty Ducayet chats about […]

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How Ombudsmen Are a Conduit for Nursing Home Residents
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