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How Ombudsmen Are a Conduit for Nursing Home Residents
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00:00 / 41:45
 
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Ombudsman

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How Ombudsmen Are a Conduit for Nursing Home Residents

This two-part episode examines the evolving role of long term care ombudsmen during the COVID-19 pandemic. In part one, Pamela Mickens, Staff Long-Term Care Ombudsman with the Senior Source in Texas, discusses how ombudsmen serve as a conduit for residents and families. In part two (22:00), Texas State Long-Term Care Ombudsman Patty Ducayet chats [...]

2020-12-22T11:12:11-05:00
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