‘The food was always cold’: Elder Justice “No Harm” Newsletter (Volume 4 Issue 1)

In the Elder Justice Newsletter, we highlight citations, including deficiencies related to abuse, neglect, and substandard care, that have been identified as not causing any resident harm. The goal of this brief newsletter is to shed light on the issue of so-called “no harm” deficiencies, which rarely result in fines or […]

Federal Contacts for Nursing Home Complaints

State survey agencies (usually the state department of health) have primary responsibility to ensure the safety and dignity of nursing home residents 24 hours a day, every day of the year. However, too often, the state agencies fail to effectively monitor facilities or respond to complaints about care. If your state is not sufficiently responsive […]

‘The Cornerstone the Builders Rejected’: Why Reform Starts with Person-Centered Care

On this episode, advocate Cathy Unsino (LCSW) discusses the importance of providing person-centered care and shares experiences from her own work in nursing homes that show what’s possible when we believe in the individual’s capacity to grow.

Interview recorded November 2021 and edited for clarity.

  • Cathy’s Recommendations:
    • The Anatomy of an Illness, by Norman Cousins
    • The March of Folly, […]
      NursingHome411 Podcast
      NursingHome411 Podcast
      'The Cornerstone the Builders Rejected': Why Reform Starts with Person-Centered Care
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