complaints

Presenters: Charlene Harrington, Ph.D., RN (Professor Emerita, University of California San Francisco), Richard Mollot (Executive Director, LTCCC), Eric Goldwein (LTCCC)

PowerPoint Slides (PDF) LTCCC Report on Staffing

Presenters: Peter Gartrell (U.S. Senate Special Committee on Aging) and Suzanne Messenger (West Virginia State Long-term Care Ombudsman) Powerpoint slides – LTCCC (PDF) PowerPoint Slides – WV Ombuds (PDF) Senate Report: Uninspected & Neglected LTCCC […]