Penny Shaw has lived in a nursing home in Massachusetts for nearly two decades and is a renowned advocate for residents in long-term care. Penny is a policy advisor to CMS and was part of the White House’s Coronavirus Commission for Safety and Quality in Nursing Homes. Click the black squares below to hear and read about Penny’s experience during the COVID-19 pandemic. The expanded interview (edited for clarity) is available at the bottom of the page.
Click below for the expanded interview (14:55).