This program provides an updated look at regional nursing home performance, with a focus on staffing levels, quality ratings, pressure ulcer rates, and antipsychotic drugging trends. In addition to the data briefing, the program offers practical guidance on addressing care concerns, including residents’ rights, strategies for escalating unresolved issues, and options for seeking help both inside and outside the facility. Participants also learn about available advocacy tools, record-keeping resources, and opportunities to engage with LTC Ombudsman programs and family councils.