Zooming Ahead: After helping a family council set up a Zoom meeting, a nursing home staff said they wanted to watch to “make sure there’s no tech issues.” The council then met privately and decided they did not want the staff there. The next day, the council liaison told the staff that under CFR 483.10(f)(5), the council had the right to meet independently, but thanked the staff for helping with the Zoom room.
Email Chain Privacy: A family council member mistakenly included a nursing home administrator on an email discussing sensitive council matters. The council quickly convened, reminded members to double-check recipients before sending emails, and informed the administrator that, as per CFR 483.10(f)(5), their communications are private and independent.
Surprise Visitor: During a family council meeting, a facility staff member unexpectedly entered the room to offer assistance. The council politely declined, citing their right to private meetings under CFR 483.10(f)(5), and requested the facility to respect their meeting times and privacy in the future.
For the Record: A nursing home staff suggested recording a family council’s virtual meeting for “record-keeping purposes.” The council discussed this and decided against it, informing the staff that, according to CFR 483.10(f)(5), they preferred to maintain privacy and would keep their own meeting minutes instead.
Visit bit.ly/fam-council-room to set up a private and secure Zoom room for your family council. Learn more about family councils at nursinghome411.org/families or contact us at firstname.lastname@example.org.