Recent Updates & Additions:
New York’s Single Point of Entry for Long Term Care: A First Year Assessment of Consumer Experience With Recommendations for the Future
This reports examines first year experience with NY Connects, NY State's single point of entry for long term care, and provides recommendations to ensure that NY Connects truly serves New York's diverse consumer population as [...]
Nursing Home Culture Change Power Point Presentation
This presentation was produced for a workshop developed to educate communities about culture change.
Free Toolkit: Speak Out to Support Safe Nursing Home Staffing Standards
Toolkit for Consumer Action to Improve Nursing Home Staffing Levels Those of us concerned about nursing home residents know that there are widespread problems. Too many residents in communities across the country do not receive [...]
Nursing Home Oversight in New York State: A Regional Assessment
Vulnerable nursing home residents depend on the state to hold nursing home providers accountable for the care they receive by identifying problems during regular inspections and through investigations of complaints. This report, supported with [...]